Wednesday 15th July 2020

Tembici deploys AI platform to enhance rider experience in Latin American bike share schemes

Published on January 31st, 2019

Stage Intelligence, an Artificial Intelligence (AI) platform provider for mobility and logistics, has been selected by Tembici, a specialist in bike sharing in Latin America, to deploy its BICO AI optimisation platform in cities across the region.

AI will be used to automate and accelerate Tembici’s operations, to create efficiencies across their Bike Share Schemes as well as reduce their impact on the environment.

The initial phase of the deployment will cover cities in Brazil including Rio de Janeiro, Sao Paulo, Recife, Salvador, Port Alegre and Vila Velha. In phase two, the BICO AI optimisation platform will be rolled out in Santiago, Chile, and Buenos Aires, Argentina. Altogether, Tembici will use BICO to optimise rider experience and increase the usability of over 16,000 bikes.

“Tembici is passionate about the transformation in Bike Share Schemes and recognises the potential of AI to benefit both its operations and riders across Latin America. After a successful trial, we are extremely proud to be deploying in eight new cities and using our platform to support the growth of Bike Share Schemes across the continent,” said Tom Nutley, CEO at Stage Intelligence.

“Stage believe that a smarter approach to transport results in sustainable Bike Share Schemes but also healthy and happier riders and communities. We look forward to growing our partnership with Tembici across Latin America and enabling its success in new markets.”

Tembici claims to be the largest Bike Share company in Latin America. Across its schemes, it was looking for a way to ensure usability for riders while creating new cost-efficiencies. Usability of a Bike Share Scheme is about ensuring that bikes and docking stations are available when and where they are needed most. When riders are able to access bikes or docks, they are likely to make Bike Share part of their daily routine. Reliability is an integral part of any mobility operation and ensuring access to bikes or docks enables both ridership and revenue growth in schemes.

“The BICO AI optimisation platform delivers a benefit to our operations that enables us to keep providing an exceptional service to riders, and in the same time save costs. We have seen the power of the platform in our trials with Stage Intelligence and we believe BICO has tremendous potential for our schemes,” said Mauricio, COO at Tembici. “BICO has been proven to reduce the number of trucks required for redistribution which reduces CO2 emissions while also getting more people on bikes and enjoying cycling in our cities. It is a win-win for citizens and urban areas.”

Stage Intelligence has deployed its BICO AI optimisation platform in Bike Share Schemes in major cities including Paris, Helsinki, Chicago and Guadalajara, Mexico. It has had success in reducing the number of trucks needed to redistribute bikes and over the last 12 months has reduced CO2 emissions in its Bike Share Schemes by 10 metric tonnes.

Stage Intelligence has also seen the number of rides per bike per day increase by 5.5 in its top performing scheme. This means more people are using the scheme and using it consistently while operators benefit from increased return on investment per bike.

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